LIMITS ON SRI LANKA TRAVEL ESCAPES RESPONSIBILITY:
Sri Lanka Travel Escapes (Pvt).Ltd (collectively SLTE) its employees, shareholders, officers, directors, successors, agents and assigns, does not own or operate any entity which is to or does provide goods or services for your trip with the exception of a limited number of vehicles. It purchases transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers and operators with a reputed service name in Sri Lanka. All such persons and entities are independent contractors. As a result, SLTE is not liable for any negligent or willful act of any such person or entity or of any third person. In addition and without limitation, SLTE is not responsible for any personal injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection to the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, other labor force related activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transport mechanism to arrive or depart on time.
There are many inherent risks in adventure travel of the type involved here, which can lead to illness, injury or even death. These risks are increased by the fact that these trips take place in remote locations, far from medical facilities. Passenger assumes all such risks associated with participating in this trip.
18.1 In the event of a cancellation or material alteration to the trip as a result of the circumstances as described in this clause SLTE may in their sole and absolute discretion:
A) Offer the traveler(s) alternative travel arrangements or products of comparable standard as may be appropriate in the circumstances; or
B) If alternative travel arrangements or products cannot be offered by SLTE, SLTE will make a prompt proportional refund of monies paid by the traveler.
18.2 SLTE is authorized to charge a reasonable fee to cover the administration costs associated with providing alternative travel arrangements or products.
18.3 If a material alteration becomes necessary within 90 days of the departure date for any reason other than the circumstances described in this clause, SLTE will endeavor to offer comparable products or a full refund of all monies paid by the traveler(s).